Privacy

1. Introduction
This Privacy Statement has been prepared to comply with the National Privacy Principles of the Privacy Act 1988, as amended by the Privacy Amendment (Private Sector) Act 2000, which came into effect on 21 December 2001.

Genetics Australia Co-operative Ltd ABN 64 822 392 303 (Genetics Australia) understands the importance of privacy and recognises the right of our shareholders and customers to keep their personal information private. This Privacy Statement provides information on how Genetics Australia collects, uses secures and discloses personal information. The Privacy Statement provides policy for all entities owned or controlled by Genetics Australia, and conforms to Internet privacy standards. If you have any questions or concerns regarding this policy you should contact the Genetics Australia Privacy Officer on 1800 039 047.

2. The information we collect
Genetics Australia may collect information about you, such as your name and farm identification details, for the purposes of fulfilling orders as well as other information such as contact details, farm and herd details all of which may also be used for some of the purposes described here.
Where practicable, the purpose for which personal information is collected and the consequences of your not providing it will be made clear at the time of collection.

3. How we use information
Genetics Australia will use the personal information collected for the purposes disclosed at the time of collection, or otherwise as set out in this Privacy Statement. Your personal information will not be used for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information:

1. to establish and maintain your relationship as a member or customer, including providing you with rebates, reports, newsletters, and other information;
2. to provide the products or services you have requested from Genetics Australia;
3. to answer your inquiry;
4. to register you for events, promotions or competitions;
5. to assist us to make Genetics Australia’s products and services more valuable to our members and customers;
6. for direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;
7. for research and business development purposes;
8. to third parties where we have retained those third parties to assist us to provide products or services you have requested.
9. to conduct progeny testing which is carried out on a contractual basis with farmer co-operators and in partnership with the Australian Dairy Herd Improvement Scheme (ADHIS), herd recording agencies and their Data Processing Centres and Breed Societies. The progeny testing contract requires you to provide certain information to help us monitor the progress of progeny test daughters. Farm identification details are provided to ADHIS who in turn provides daughter progress reports which list the daughters of nominated Genetics Australia bulls to Genetics Australia as a participating Artificial Breeding Company in accordance with the Privacy Statement of ADHIS.

4. Access to your information
You can access personal information that Genetics Australia holds about you by contacting the Genetics Australia Privacy Officer on 1800 039 047. We will provide you with access to your personal information unless there are reasons for not doing so and we are legally able to refuse your request. If we refuse you access to your personal information we will provide you with a reason for doing so. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information that is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable. In certain cases it is not possible to delete or amend information and continue to provide the services required. In particular, information is legally required to maintain our shareholders register, and certain information is required to maintain continuity of the progeny test program. Where it is not possible to amend or delete your personal information we will provide you with a reason for not doing so.

5. Security
Genetics Australia secures any personal information that we hold and keeps this information accurate and up to date. Personal information is stored in a secure server or secure files.

When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, they pass through to our bank for processing and are not recorded or held by Genetics Australia. We never permanently store complete credit card details.

Genetics Australia uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response
• Your complete credit card number cannot be viewed by Genetics Australia or any outside party
• All transactions are performed under 128 Bit SSL Certificate
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data
• eWAY is an authorised third party processor for all the major Australian banks
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Genetics Australia.

For more information on eWAY please visit www.eWAY.com.au

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Users can visit the Genetics Australia website without revealing who they are or other personal information. Genetics Australia will not collect personal information about visitors to the website except when they knowingly provide it. If you provide us with personal information through the Genetics Australia website we may log your usage of the Genetics Australia site for research and business development purposes.

6. Changes to this Privacy Policy
Genetics Australia may amend this Privacy Statement from time to time by posting the amended version on our website. We suggest that you visit our website regularly to keep up to date with any changes.

7. Communications
Genetics Australia uses personally identifiable information for essential communications, such as emails, accounts information and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by replying to the email, contacting us at the contact page or contacting the Genetics Australia Privacy Officer on 1800 039 047.

Please note that when you communicate with us through our web site feedback you are consenting to that information being published on this web site and emails, as we may use it in testimonials or in the news section. If you do not want your communications used in this way please state this in your communication.

8. Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

9. Links
Links on the Genetics Australia website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of shop.genaust.com.au.